Effective Date: April 15, 2025

At Connected Technology, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you interact with us, whether through our website, social media, or as part of doing business with us. By using our services, you acknowledge that we may share your information with trusted third parties for legitimate business purposes as outlined below. Where required by law, we will request your explicit consent.

1. Information We Collect
We may collect the following types of information:

• Contact information (name, email address, phone number, physical address)
• Billing and payment information
• Site and project-related information (e.g., electrical panel specs, installation photos)
• Communications and preferences
• Website usage data (e.g., cookies, IP address, browser type)

2. How We Use Your Information
We use your information to:

• Provide our products and services, including installation, maintenance, and support
• Communicate with you about your projects, orders, and appointments
• Send newsletters, updates, and promotional content (only with your consent)
• Submit permit applications and manage compliance with local jurisdictions
• Process warranty registrations and communicate with manufacturers on your behalf
• Register your products with manufacturers for server and software connectivity
• Manage material deliveries
• Improve our website, services, and customer experience

3. How We Share Your Information
We do not sell your personal information. However, we may share your information with trusted third parties, including:

• CRM & Marketing Platforms: We use platforms like Constant Contact and our customer relationship management (CRM) system to manage communications and customer records.
• Permit Authorities: We submit information to state, city, and county permitting departments as required to complete your project.
• Vendors and Manufacturers: We may share relevant information to register products, activate warranties, or troubleshoot equipment issues (e.g., Tesla, Enphase, QMerit, Panasonic).
• Service Providers: We may engage contractors or third-party providers for services like installation, inspections, and IT support, under confidentiality agreements.
• Legal Requirements: We may disclose personal information when required by law or legal process.

4. Your Choices and Rights
You can:

• Opt out of marketing emails by clicking the unsubscribe link in any message or contacting us directly
• Request to access, update, correct, or delete your personal information by emailing office@connected-technology.com
• Disable cookies through your browser settings

Under California and Texas law, you have the right to:

• Know what personal information we collect and how we use it
• Request access to the personal information we hold about you
• Request deletion or correction of your personal data
• Opt out of the sale or sharing of your personal information (Note: we do not sell or share your personal data for monetary benefit)
• Limit the use of sensitive personal information (Note: we do not collect sensitive personal information)

To make a formal request related to your privacy rights, including opt-out, please contact us at office@connected-technology.com.

5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. We assume the reasonable security of the services we use to support our business practices but cannot guarantee data security. Upon request, a list of locations in which we share your information can be provided so that you can view their privacy statements as well.

6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date listed above.

9. Contact Us
If you have any questions about this policy or how your information is handled, please contact us at:

Connected Technology & Connected Technology DFW, LLC (Both referred to in this document as Connected Technology)
2351 Sunset Blvd, Suite 170-278, Rocklin, CA  95765

916-824-1800

6060 Azle Ave, Suite 700-107, Lake Worth, TX 76135
817-693-1776
office@connected-technology.com

Connected Technology does not sell or share personal information for monetary or profiling purposes.

Thank you for trusting Connected Technology. We are committed to being transparent and respectful in our handling of your personal data.